While we're firm believers that people are more powerful than technology, it's impossible for you to succeed online without a sound infrastructure. That's why we continuously invest our time and resources to provide premium hosting for your business.
In addition to fully controlling our hardware, we have a team of in-house experts to ensure that your site is functioning properly. This means that if a technical problem arises, we can immediately begin resolving the issue. On the other hand, small providers who completely outsource data operations and hosting are fully dependent on another company to find a fix.
We've designed our hosting to grow with your business. Whether you're running a national advertising campaign or making a big TV appearance, we've got you covered. Our easily scalable architecture with advanced load balancing helps you meet even the most demanding traffic challenges. This allows you to enjoy success without worrying about the technology behind your business.
Our infrastructure is fully PCI Certified. This means that independent auditors regularly inspect our facilities to ensure they meet certification requirements. Providers who are only PCI Compliant aren't required to endure these rigorous inspections. We also secure your sensitive information by monitoring our data center 24x7, which helps you build your business instead of fighting cyber criminals.
Our team of responsive and accountable experts is here to help you focus on what's most important: your business. Consider our team as an extension of your own, working around the clock to ensure that your store is up and running smoothly. We provide real-time status updates on our performance, and if you encounter a problem, count on us to answer and resolve the issue quickly and professionally.
* The 99.9% uptime measurement does not include downtime caused by factors outside of Volusion's control including but not limited to, the failure of Customer or third party equipment, denial of service attacks or force major events. If at any time Volusion is unable to meet the 99.9% uptime guarantee, Customer's sole and exclusive remedy is a pro rata refund as more fully described in the Terms of Service.